Privacy Policy

Effective Date:  April 20, 2021

Pinnacle Project Partners ("Company," "we," "our," or "us") is committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when interacting with us via phone, email, text, or through our website.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information (e.g., name, phone number, email address)
• Business Information (e.g., company name, job title)
• Project-Related Information (e.g., details related to IT and construction projects)
• Communication Records (e.g., emails, text messages, or phone call logs related to customer inquiries)

2. How We Use Your Information

We use the collected information to:

• Provide and manage our services
• Respond to inquiries and customer requests
• Improve our communication and customer experience
• Send project updates and service-related notifications (For texting, message and data rates may apply).   To stop receiving text messages, reply with STOP.  
• Comply with legal and regulatory requirements
• Text messages may be used for promotional or marketing purposes and be sent approximately on a monthly basis.

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. These include:

• Secure data encryption and storage
• Access control and authentication measures
• Regular security audits and compliance checks

4. Sharing of Information

We do not sell, trade, or rent personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted partners who assist in delivering our services (e.g., subcontractors, IT support).
• Legal Requirements: If required by law, regulation, or legal process.
• Business Transfers: In case of a business merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
• Mobile: Mobile information collected will not be shared with third parties for marketing purposes
• 3rd Party Sharing:  Any sharing with external organizations is strictly controlled and only for necessary service delivery, with clear limitations on how these partners can use the data.  

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Correct or update inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of receiving marketing communications.   To opt out of receiving emails or phone calls, please contact us at support@pinnacleprojectpartners.com or call 214-960-3673. 
• To exercise these rights, please contact us at support@pinnacleprojectpartners.com

7. Third-Party Links

Our website or emails may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

Pinnacle Project Partners
825 Waters Creek Blvd, Building M, Suite 250, Office 241, Allen, TX 75013
support@pinnacleprojectpartners.com
214-960-3673